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Our Clients Say
I have been working with GC Telecom since 2013. I honestly wouldn’t recommend anyone else when it comes to business telephone systems. They provide a personal service and ensure you get a great deal on any equipment and service charges. They don’t just install the equipment and walk away. They ensure all staff are very well trained on the new phone system on-site for as long as it takes. At The Pines Medical Practice, Sonya was there the day we had our system installed. She helped all of the Receptionists. Having Sonya there on-site for the training was just so helpful and I would never install another phone system without G C Telecom.
Rick McGee, Owner/GM The Pines Medical Centre & Miami Village Medical Practice
Mark and Sonya are seriously good at what they do. Nothing was ever too much to ask for. They resolved all of our telephone system and NBN problems in an extremely professional manner. I have been dealing with them for over 12 years. They are true professionals and both possess incredible product knowledge in the telecommunications arena. They are always available when assistance is needed and provide a service that is second to none. If you are looking for a truly professional outfit to assist you with your telecommunications requirements, then I would suggest that you look no further than Sonya and Mark.
Paula Bayley – Practice Manager – The Hub Medical Centre – 2015 – 2020
Gold Coast Telecommunications was recommended to us through a professional network and what a great change they brought to our business! From the initial contact with Mark to training of our staff.
We organised an initial meeting where Mark quickly identified all technical issues we had with our current phone system, spoke to staff and evaluated their individual experiences with telephone systems and the internet network. A week later we received a written action plan with all proposed changes and costings.
We ordered a completely new phone system which has been installed by Mark and Sonya during a busy day in the Practice, but no one even noticed them in the way. A quick one-on-one training with every staff member and Doctors was a breeze. Sonya supplied us with the state-of-the-art headsets and our Receptionist and Nurses totally enjoying using them.
Mark and Sonya are very professional, understanding and have a great feel and sense for business needs. I would highly recommend Gold Coast Telecommunications for all your telecommunications necessities.
Fevzo Budimlic – Manager - 188 Medical, Arundel
Our firm, Robinson & Robinson Lawyers, have received from Mark and Sonya, product and services that have not only increased the firm’s productivity but also driven down costs. The after sales service is superb and I would highly recommend them.
Linda Robinson – Robinson & Robinson Lawyers
I engaged Sonya and Mark to update our telephone and internet system. They came highly recommended from a colleague and I can see why. From the initial enquiry to the installation and training of staff I found that Sonya and Mark were easy to talk to, to ask questions to and were available even on one of their birthdays and when on holidays to help us. Both Mark and Sonya are very knowledgeable and experienced and were able to deal with our challenges in a very professional manner. Our telephone system is now much easier to use and has increased functionality, which in turn improves our workflow. I would highly recommend Gold Coast Telecommunications for any purchases, upgrades or assistance with your telecommunication needs.
Malinda Bailey – Practice Manager – On The Park General Practice, Ashmore
I would highly recommend Gold Coast Telecommunications due to Mark and Sonya’s excellent customer service and product knowledge in business telephone systems. They are both highly knowledgeable, always a delight to work with and time and time again went the extra mile to meet the needs of our business.
Maz Stokes – Practice Manager - Brickworks Medical Clinic
We have been associated with Gold Coast Telecommunications for 10 years. During that time, the professionalism they have provided, both with product knowledge and customer service, is quite extraordinary. They have a vast knowledge of software and it’s capabilities along with an extreme knowledge of telephone system usage. There are always some small issues with the introduction of phone systems and this is where I believe they excel. They are always available to talk you through any concerns as well as visit the office as needed. I am comfortable that I can call any time with any technical queries and will be treated with respect and courtesy. As we are only a small business, it is reassuring to know we are being treated as an important, valued client.
Jean Bell – Office Manager – Assset Finance Services
Our firm has been very happy with Gold Coast Telecommunications over the past five years. Their recommended phone solutions have complimented our business needs extremely well and their friendly team are both responsive to requests and also able to monitor and advise on other options and cost saving measures for our business.
Angela Kurtz – Office Manager – Marino Law
I have found Sonya and Mark helpful and professional to deal with when we had a new phone system and the NBN installed. There were a few issues that arose from a previous company we were going to use for the installation but Sonya and Mark were very helpful with resolving these or pointing us in the right direction. Their continuing education and support has been excellent.
Michelle Hughes – Qld Centre for Otolaryngology, Head & Neck Surgery
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